Terms and Conditions

Introduction to Terms

These conditions explain how Royalen Casino operates, what is expected of every player, and the rights and responsibilities of both parties. They cover account registration, financial transactions, the use of bonuses, acceptable conduct while playing, and the steps we may take if these rules are not followed. By continuing to use the platform you confirm that you understand and accept every part of this document.

Account Registration and Eligibility

To open an account you must be at least eighteen years old and legally entitled to gamble in the country where you are resident. You may only register once and must provide accurate, complete information during the sign-up process. It is your responsibility to keep your details up to date. We reserve the right to close any account where false or misleading information has been supplied.

Account Security

You are solely responsible for keeping your username, password and any other security information confidential. Any activity that takes place under your account will be regarded as having been carried out by you. If you suspect that someone else has gained access to your login details you must notify us immediately.

Deposits and Withdrawals

Funds can be added to your account using any of the payment methods displayed on the site. All deposits are processed instantly unless technical difficulties occur. When requesting a withdrawal, you may be asked to verify your identity. Withdrawal requests are normally handled within a few business days once all necessary checks have been completed. We do not charge fees for standard transactions, although your bank or payment provider may apply their own charges.

Bonuses and Promotions

From time to time we offer welcome bonuses, free spins and other promotional rewards. Each offer has its own set of conditions, including wagering requirements, time limits and game restrictions. You must meet these conditions before any bonus funds or winnings derived from them can be withdrawn. We may withdraw or amend any promotion without notice if we believe it is being abused.

Game Rules and Fair Play

All games on the platform use certified random-number generators and are regularly audited for fairness. You agree to play only for entertainment purposes and not to employ any automated scripts, bots or external assistance that could provide an unfair advantage. Collusion, chip-dumping or any form of cheating will result in immediate account closure and the permanent forfeiture of all funds.

Prohibited Activities

Certain behaviours are strictly forbidden. These include attempting to defraud the operator or other players, using stolen payment details, engaging in money-laundering activities, and showing abusive or threatening behaviour toward staff or fellow customers. If any of these rules are broken we may suspend or permanently close the account, withhold any winnings and report the matter to the relevant authorities where appropriate.

Responsible Gambling

We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, reality checks and the option to take a break or self-exclude. If you feel that gambling is becoming a problem, we strongly encourage you to use these tools or contact one of the support organisations listed on our responsible-gaming page.

Limitation of Liability

To the fullest extent permitted by law, our total liability to you shall not exceed the amount you have paid into your account in the six months prior to any claim arising. We are not liable for any loss of profits, data, goodwill or any indirect or consequential losses. We do not guarantee uninterrupted access to the website or that it will be free from errors or viruses.

Changes to These Terms

We may revise these terms from time to time to reflect changes in law, improvements to our services or for any other reason we consider necessary. The updated version will be published on this page and the date of the last revision will be shown at the top. Your continued use of the platform after any changes constitutes acceptance of the new terms. We recommend you review this page regularly.

Last updated: 15 March 2025